FAQ
Do I have to pick my project ahead of time? Yes. Project selection and customization information for your project is required at the time of booking on our on-line registration form. Please be sure to double-check your spelling and information to ensure your project stencil (for wood workshops) and materials will be ready for you at the start of your workshop.
Do you offer refunds? Due to the custom nature of our workshops, registration fees are non-refundable.
Do I need to tell you in advance what colors and stain I want to use on a wood project? No, we have a wide variety of paint colors and stains to choose from. When you arrive we will show you examples of different color palettes to help you decide which paints and stains will look the best in your home.
How long does a workshop last? The length of each workshop depends on the type of workshop scheduled. The typical workshop lasts 2-3 hours..
Do I need to be crafty or artistically talented to take a workshop? Definitely NOT! Our workshops provide guided instruction in a relaxed environment. Just bring your DIY attitude and a willingness to learn and you will create a project you will be proud of!
Can I bring my own snacks or food? Yes! Please feel free to bring your own snacks or food to any of our workshops.
Can I bring my own beer or wine? Yes! But, beer and wine only please...no hard liquor. Beer and Wine is only permitted at over 18 adult workshops. If you or the group you are with are consuming beer or wine, we ask that you are responsible and have a designated driver on hand or call a taxi.
How do I make sure I am seated with my friends? If you are coming with a group of friends, please list who you would like to be seated next to in the "comments section" of the online reservation form.
Inclement Weather Policy
At Hammer & Stain Mount Juliet, the safety of our makers and staff is our top priority. As a DIY workshop that hosts public classes, we recognize that winter storms and other inclement weather conditions may impact our scheduled events.
Class Cancellation and Rescheduling:
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If it is deemed unsafe for our makers or staff to travel to the workshop, the class will be cancelled and rescheduled for a future date.
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In the event of a cancellation, customers will be notified via email or text. No phone calls will be made.
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It is the responsibility of the maker to check their email for updates regarding the rescheduled class date and time.
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We do not offer refunds due to inclement weather.
Options for Rescheduled Classes:
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If you are unable to attend the rescheduled class, you may choose to complete your project during an open paint session. Please call us to schedule a time that works within our availability.
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No refunds will be given if you choose not to attend the rescheduled class
Private Parties & Inclement Weather:
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Private parties may also be rescheduled if bad weather occurs on the day of the party. This will happen at the discretion of Hammer & Stain Mount Juliet Management and the host of the private party.
Thank you for your understanding and cooperation.